Frequently Asked Questions

Q: Will the leather peel?

A: Leather will peel overtime due to wear and tear, however we can preserve its condition by not abusing it and exposing it chair to sunlight or water.
 
Q: How long does the warranty cover?
A: 3 year from the date of delivered product item, providing clear receipt or prove of purchase.
 
Q: How long is the delivery period?
A: Approximately 1 week from the order date.
 
Q: Is 1-to-1 exchange allowed for any products?
A: 1-to-1 is only applicable within 7 days from the date of delivered product with clear receipt or prove of purchase.
 
Q: What is the weight limit the chair can withstand?
A: The suitable weight limit is 130kg.
 
Q: How will the chair be delivered?
A: It will be delivered through our own courier services.
 
Q: Will there be free installation?
A: There is a fee charged for any installation services. Contact us for more info.
 
Q: What are the payment types available?
A: The payment types available are Credit/Debit card, PayNow/PayLah.